1. Introduction

1.1. Mate4tech Pty Ltd, with its principal place of business located at 19 Silkwood Street, Capalaba, QLD 4157 (“Mate4tech,” “we,” “our,” or “us”), provides various professional services to clients (“Client” or “you”).

1.2. The purpose of these Terms and Conditions (“Terms”) is to outline the terms and conditions governing the use of Mate4tech’s services.

1.3. By engaging our Services, you accept and agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our Services.

2. Definitions

2.1. In these Terms, the following definitions apply:

a. “Client” refers to the party engaging Mate4tech’s services.

b. “Services” refer to the professional services provided by Mate4tech.Services 

3. We Offers

3.1. Mate4tech offers a range of professional services, as described in the service agreement between Mate4tech and the Client.

3.2. The delivery of services will be in accordance with the terms outlined in the service agreement.

3.3. Customization of services may be available upon request, subject to mutual agreement and additional terms.

3.4. Client Responsibilities: The Client is responsible for providing timely access, cooperation, and necessary content, data, and requirements as needed for the provision of services.

4. Pricing & Payment Terms

4.1. Pricing Structure: The pricing for our services will be as specified in the service agreement between Mate4tech and the Client.

4.2. Payment Schedule: Payment terms are as follows and will be specified in the service agreement:

  • Payment due dates.
  • Payment milestones (for projects with multiple phases).
  • Any other payment-related terms.

4.3. Payment Methods: Payment methods, including bank transfer and direct debit, will be specified in the service agreement.

4.4. Failed Payment Fee: In the event of a failed payment, a fee, if applicable, will be charged to the Client, as specified in the service agreement.

5. Term and Termination

5.1. Service Duration: The duration of our services will be as specified in the service agreement.

5.2. Termination by Client: The Client may terminate the Services by providing written notice to Mate4tech in accordance with the terms of the service agreement.

5.3. Termination by Mate4tech: Mate4tech reserves the right to terminate the Services or suspend the Client’s account for violation of these Terms, non-payment, or other legitimate reasons, as outlined in the service agreement.

5.4. Refund Policy: Refund policies, if applicable, will be outlined in the service agreement.

6. Client Obligations

6.1. Access and Cooperation: The Client agrees to provide necessary access, cooperation, and information to enable the provision of services.

6.2. Content and Data Sharing: The Client is responsible for providing relevant content, data, and requirements as needed for the services.

6.3. Compliance with Requirements: The Client shall comply with any specific requirements or guidelines provided by Mate4tech for the project or service.

6.4. Confidentiality: Both parties agree to maintain the confidentiality of any sensitive information shared during the engagement.

7. Intellectual Property

7.1. Ownership of Work Product: Unless otherwise specified in the service agreement, all work product, deliverables, and intellectual property created by Mate4tech shall remain the property of Mate4tech.

7.2. License to Client: Mate4tech may grant the Client a limited, non-exclusive license to use certain materials and deliverables created during the engagement for the purposes outlined in the service agreement.

7.3. Third-Party Materials: The Client acknowledges that certain third-party materials or tools may be used in providing the services, and such materials may be subject to their own terms and conditions.

8. Reporting and Updates

8.1. Reporting: Mate4tech will provide regular reports or updates on the progress and performance of the services, as specified in the service agreement.

8.2. Reporting Frequency: The frequency and format of reporting or updates will be outlined in the service agreement.

9. Privacy & Data Protection

9.1. Data Handling and Protection: Both parties agree to handle and protect data in accordance with applicable data protection laws and regulations.

9.2. Compliance: Mate4tech will comply with applicable data protection and privacy laws and regulations, including GDPR, if applicable.

9.3. Data Retention: Data retention policies will be outlined in the service agreement.

10. Disclaimer of Guarantees

10.1. No Guaranteed Results: Mate4tech does not guarantee specific results from the services provided, and outcomes may vary depending on the nature of the services

11. Confidentiality & Non-Disclosure

11.1. Confidential Information: Both parties agree to keep confidential information shared during the engagement confidential and not disclose it to third parties, except as required by law.

12. Limitation & Liability

12.1. Exclusion of Certain Damages: Mate4tech shall not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

12.2. Liability Cap: Mate4tech’s total liability for any claims arising under these Terms shall be limited to the total fees paid by the Client for the services provided.

13. Indemnification

13.1. Client’s Indemnification: The Client shall indemnify and hold Mate4tech harmless from any claims, losses, or damages arising out of the Client’s use of the services.

13.2. Mate4tech Pty Ltd’s Indemnification: Mate4tech will indemnify the Client against claims that the services infringe upon any intellectual property rights of a third party, subject to certain conditions.

 

14. Dispute Resolution

14.1. Dispute Resolution Process: Any disputes arising from these Terms or the services provided shall be resolved through negotiation, mediation, or arbitration, as specified in the service agreement.

14.2. Choice of Law: These Terms shall be governed by the laws of the state or jurisdiction specified in the service agreement.

14.3. Jurisdiction: Any legal action or proceeding related to these Terms or the services shall be brought in the courts of the jurisdiction specified in the service agreement.

15. Amendments & Modifications

15.1. Changes to Terms and Conditions: Mate4tech reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website.

15.2. Notice of Amendments: Clients will be notified of amendments to these Terms.

16. Entire Agreement

16.1. Entire Agreement Clause: These Terms, along with the service agreement, constitute the entire agreement between the parties.

17. Severability

17.1. Severability Clause: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Waiver

18.1. Waiver Clause: A failure by either party to enforce any provision of these Terms shall not be deemed a waiver of future enforcement of that or any other provision.

19. Contact Information

19.1. Contact Information for Mate4tech Pty Ltd: For inquiries or concerns related to these Terms or our services, please contact us at [Contact Information].

20. Acceptance of Terms

20.1. Client Acknowledgment and Acceptance: By engaging our Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Terms & Condition’s